Contact and Support
Bought an Ollygrin grinder on Amazon? Amazon support can help with everything about that order, including shipping, returns, replacements and repairs. Questions about grind settings, models and cleaning are answered on our homepage.
Your order
Start With Your Amazon Order
Your order page already has your receipt, tracking and return window, so it's the fastest place to start. Amazon handles all of this:
- A package that is late, stuck in transit or never arrived
- Returns, exchanges and refunds
- A charge on your order that looks wrong
- A grinder that arrived damaged or missing a part
- A grinder that stopped working: repair or replacement
- Questions about a seller or a listing
Have your order number handy. If the grinder arrived damaged or stopped working, a photo or a short video of the problem helps support sort it out faster.
About the grinder
Answers on This Site
Most questions about Ollygrin grinders are already answered on the homepage, from picking a model to finding your grind setting and cleaning the burrs:
- Which Ollygrin model to choose
- Grind settings by brew method
- Full specifications
- Using and cleaning your grinder
- Full FAQ
Grinder won't start? Check that the hopper, upper burr and grounds bin are fully locked in place. Most models won't run until they are.
About this website
This site covers the Ollygrin grinder lineup. As an Amazon Associate, it earns from qualifying purchases at no extra cost to you. Orders, payments and returns are handled by Amazon, so there's no separate support line here.
To reach the site administrator about the website itself (not an order), use the contact form in the WHOIS record for ollygrincoffeegrinder.com.